repeat Scripts & referrals
Repeat Script request
Please read the information before making a request
This service is only available for existing patients.
We can only provide repeat prescriptions. To obtain a repeat prescription, you must have obtained this prescription from your doctor previously.
You may select more than one medication with each request.
Repeat prescriptions for addictive medication including benzodiazepines and opiates are not provided using this service.
Each prescription request is assessed by your doctor who will approve or decline the request on clinical grounds. If the request is declined, you will be advised to make an appointment.
Requests will only be completed by your regular doctor at the clinic. In the event that your regular doctor is on leave, you are required to make an appointment at the clinic to obtain your prescription.
Your GP may not be able to provide a repeat prescription if they have not seen you recently.
A fee is charged for each request. This fee may vary based on urgency and delivery method. All applicable fees will be specified when completing the request.
The fee associated with each request is stored when the request is submitted. If your request is declined, no fee is deducted.
Requests for repeat prescriptions may take several business days to be processed. Urgent requests will be completed by the specified processing time, however; this is subject to your regular doctor consulting on the day of receiving the request and having approved the request on clinical grounds.
Delivery via mail may take up to five (5) business days to arrive from the date posted. If you require your prescription earlier, we advise that you should collect it from the clinic directly where this option is applicable.
Lost prescriptions will incur a full consultation fee, as a new script must be reissued and a medical review is required for all prescription replacements.
Do not call us from the pharmacy expecting for a script to be sent immediately as your GP may be seeing other patients.
Do not request for new scripts vis this portal as it will not be accepted.
Requests for weight loss medications, and controlled medications will require consultation, therefore will not be dispensed via this this portal.
I have read the information above and wish to proceed with my request for a script.
Please note that you will be redirected to an external site to complete your request.
Repeat referrals
Please read the information before making a request For repeat referrals
This service is only available for existing patients.
Referrals cannot be backdated.
We can only provide repeat referrals. To obtain a repeat referral, you must have previously seen the specialist.
Each referral request is assessed by your doctor who will approve or decline the request on clinical grounds. If the request is declined, you will be advised to make an appointment.
Your GP may not be able to provide a repeat referral if they have not seen you recently.
Requests will only be completed by your regular doctor at the clinic. In the event that your regular doctor is on leave you are required to make an appointment to obtain your referral.
A fee is charged for each request. This fee may vary based on urgency and delivery method. All applicable fees will be specified when completing the request.
The fee associated with each request is payable when the request is submitted. If your request is declined, you will receive an automatic refund within several business days.
Requests for repeat referrals may take several business days to be processed. Urgent requests will be completed by the specified processing time, however; this is subject to your regular doctor consulting on the day of receiving the request and having approved the request on clinical grounds.
Delivery via mail may take up to five (5) business days to arrive from the date posted. If you require your referral earlier, we advise that you should collect it from the clinic directly where this option is applicable.
Ready to make a request for a referral?
Click below
NB: you will be directed to an external site